I have used Mad Hatter several times and their services and people are excellent. Most recently, they came out to fix a pilot light and said that I was paying for a inspection, but since I already had had an inspection on that specific fireplace within the past year, they suggested I do it on another one. I had them do the cleaning and inspection on my outdoor fireplace and thank god I did. They found that the builder installed an indoor fire box instead of an outdoor fire box and with its exposure to the elements had rusted and worn out. They showed me how the hole in the box, I could actually touch the stone wall. We were literally one fire away from setting our house on fire. Needless to say they came back out and fixed the problem, but I am grateful for their expertise in bringing this potential fire hazard to our attention. They are professional and so wonderful to work with. Always a positive experience.

Sean and team at the mad hatter are great. I purchased my big green egg in 2019 and have been a customer ever since. They have great deals on lump charcoal. The customer service is fantastic and they have a good selection of other products.

The Mad Hatter did an excellent and thorough job of cleaning the fireplace and dryer vents. Arrived a few minutes early, got right to work, explained the processes completely. Answered all our questions, made extra effort to make sure the dryer was in the correct position. Highly recommend Mad Hatter.