Great Experience with Mad Hatter! I purchased Gas Logs and they inspected then cleaned my fireplace and chimney before installing the gas logs. Their crew was on time and had safety of the installation as a priority as they did the work. Highly recommend Mad Hatter!

  Can you find a basic chimney sweep for less? Probably. What you won’t get is absurd attention to detail, care for your home, and the comfort of knowing your fireplace and chimney are safe to use. We did a gas log removal on a home we purchased and decided to bring mad hatter in to inspect everything. They arrived perfectly on time, wore booties, and laid out massive drop cloths to make sure they didn’t get anything dirty. Through their inspection they pointed out a few things to watch for over the next few years but didn’t try to up sell us to do anything right now. They came as trusted advisors rather than sales men. In the end we had a perfectly clean and safe fireplace. We couldn’t be happier.

  Mad Hatter did a great job fixing our gas logs! They arrived on time, were friendly, thorough, efficient, and cleaned up after themselves! Our gas logs look and work better than when they were installed! I've already scheduled another service call for our wood burning fireplace!

  This is a great company and store. Years ago I purchased a gas grill for our pool area and gathering area while President of our HOA. Now about four years later it as good as new even though in a neighborhood setting it gets a lot of use and minimal care. For personal use I have purchased several products and never disappointed. Chris is a great advocate for their products....very knowledge and professional.

  If you are looking for someone to clean your ducts and service your Chimney I would highly recommend using Mad Hatter. My husband and I had a great experience with this company and they took care of all the issues we had. Excellent customer service and all of the technicians that came to our house were awesome. I have nothing but nice this to say about this company. Thank you Mad Hatter for providing the best customer service and care to our home. We are more than satisfied with the work you did.

  We had Mad Hatter install gas logs when we moved to Milton in 2015 and have had them service those logs, in addition to another set of existing logs, in the years since. We had a team led by Juan Carlos at our home today to prepare our fireplaces for the season. I can’t say enough about the level of excellence and professionalism this particular team exuded. We’ve always had great service, but Juan Carlos went above and beyond, touching up a rusted grate, adding a heat-resistant silicone caulk to a brand-new fireplace (installed by a contractor, not by Mad Hatter) and leaving all our fireplaces looking and functioning better than they have in our almost five years in this home. Job well done!