Mad Hatter and their crew did a fabulous job on the installation of a complete fireplace and ventilation system for our basement buildout. They also did all of the stone work and it looks awesome! Absolutely BEAUTIFUL work! Another general contractor was all talk, while scratching their heads, and actually in process with an incorrect installation! I had presence of mind enough to stop them and asked for assistance from Mad Hatter. They knew exactly what to do and how to do it! Super professional and highly skilled, the Mad hatter crew took over and did the job right! I just can't imagine the headaches and disappointment if I had continued with the general contractor. I enthuseastically recommend Mad Hatter! Don't take chances with a fireplace, both mechanically and asthetically. Contract with a company that specializes...Contact Mad Hatter!

A big shout out to Matt for his personal guidance, advice, and outstanding work! You won't meet a finer group of people than those at Mad Hatter!

I’ve used Mad Hatter for fireplace cleaning for years now and have always had a 5-star experience! Lucky and Nash were the latest technicians to come out and they were very professional, very knowledgeable and just nice! I highly recommend this company for anyone looking.

What a great decision I made by choosing Mad Hatter for my full chimney and fireplace replacement. Due to foundation issues I was forced to do this large job. We spoke to a few other companies and not one was a polished as MH. Santiago and his team were fantastic. Each day he would explain what was happening and always took time to see if we had questions. You could really tell he took pride in his job and the whole team wanted to deliver a quality job. I hope I never have to do this job again but if I did I wouldn't hesitate to use MH. Also, Jennifer and Fred in the office were great to communicate with and keep me in the loop the whole time. Thanks again!!!!

Highest possible rating! We had our gas log fireplace serviced in our home. Juan Carlos and his team provided what I consider one of the best customer service experiences we've ever had for any in home service. The emphasis on cleanliness and quick, highly competent professional service was wonderful. Everything done was thoroughly explained and documented. We couldn't be more satisfied!

We had Mad Hatter install gas logs when we moved to Milton in 2015 and have had them service those logs, in addition to another set of existing logs, in the years since. We had a team led by Juan Carlos at our home today to prepare our fireplaces for the season. I can’t say enough about the level of excellence and professionalism this particular team exuded. We’ve always had great service, but Juan Carlos went above and beyond, touching up a rusted grate, adding a heat-resistant silicone caulk to a brand-new fireplace (installed by a contractor, not by Mad Hatter) and leaving all our fireplaces looking and functioning better than they have in our almost five years in this home. Job well done!

Pepe and Milton came out to clean my fireplace today. On-time, very professional, knowledgable and friendly. Hard to imagine getting better service than what we received.