They arrived on time. They were clean, and got to work right away. No headache, no heartache. I will definitely be using them for our maintenance needs

Pepe and Eric were very professional and helpful and thorough. Also pleasant. Explained the process and any other issues we may encounter. Tidy. Efficient and quick. Great service. Highly recommend.

Can you find a basic chimney sweep for less? Probably. What you won’t get is absurd attention to detail, care for your home, and the comfort of knowing your fireplace and chimney are safe to use. We did a gas log removal on a home we purchased and decided to bring mad hatter in to inspect everything. They arrived perfectly on time, wore booties, and laid out massive drop cloths to make sure they didn’t get anything dirty. Through their inspection they pointed out a few things to watch for over the next few years but didn’t try to up sell us to do anything right now. They came as trusted advisors rather than sales men. In the end we had a perfectly clean and safe fireplace. We couldn’t be happier.

These guys did a great job cleaning our ducts, fire place and dryer duct. The techs were professional, friendly and courteous. There were very through in their service, double checking manufacturer's specifications for our fire place and sending to us. I highly recommend Mad Hatter if you are looking for this type of service.

One year ago The Mad Hatter installed two linear fireplaces and rebuilt one chimney chase, as the existing one was leaning and therefore not up to code. It was a costly project, but it was worth every penny. The teams are so professional. The job they do is finished to absolute perfection they show up on time and any changes or updates are communicated. Also, they take outstanding care of your property. They cover up and protect the area they are working in. The world would be a better place if everybody worked with their professionalism and integrity. Matt and his team and Santiago and his team are truly outstanding.
Now a year later we had water damage on the ceiling in a bedroom by the chimney, which they rebuilt and we immediately assumed (don't do that!) it was their fault and the leak was because of the chimney. Santiago and his team came out the day after we called and inspected the area, tested it with water and found it was the roof and not the chimney. They repaired the roof, so we wouldn't have more water damage as more rain was in the forecast and so it could hold up till we get the roof replaced. The Mad Hatter do things right regardless of the situation. Integrity at its finest.

I learned of Mad Hatter's excellent service from a co-worker, so when I was ready to remodel my fireplace, they were an easy selection for me. The estimate was thorough, their work crews showed up on time and did more than I expected. I opted for a 'rough in' installation (I needed to get it installed asap) and brought in others to do the finishes over the holidays. The quality of the work the Mad Hatter crew did made the finishing work that much easier. I am beyond pleased with the result!

Fireplace - Mendota FV42 with birch log set
Mantel - 6' silver Magra Hearth Natural series