The Mad Hatter did a great job cleaning and inspecting our chimney and fire box. Lucky and Alberto were very professional, courteous, and thorough in their work. Lucky explained all the issues we had with our fire box and the related costs. Thank for the great service and would recommend The Mad Hatter for this service.

Great experience! Everyone was knowledgeable and friendly. I ordered from the Showroom by telephone. Craig helped me order exactly what I needed and didn’t pressure me to purchase more. The Delivery Team - Lucky, Nick, and Ishmael- were awesome! They very courteous and efficient!

Originally I was just calling to compare quotes for getting our fireplace & chimney cleaned. But Lauren was such a delight to speak with that I went ahead and booked the service. Lauren explained very thoroughly what makes their service the best. She never spoke bad about competitors, but sold how much more her company does that it gave me confidence to know this is the place to do our service. And aside from great professional knowledge, Lauren was also so friendly and personable. She made booking our appointment fun. In short, take Lauren's chair away cause she doesn't need it since she's the real slim shady and thus should just always be standing up.

Mad Hatter rebuilt our fireplace 5 yrs. ago and put in a wood burning stove. We have only had the fireplace cleaned one other time. We have burned some pine, so I was concerned about the fireplace before we start using it this winter.
The two guys were prompt, wore booties over their on shoes, cleaned up behind themselves and wore masks the whole time they were working in the house. They also went up on the roof to check out the cover and clean it out in the chimney.
The guys answered any questions that we had, and they seemed to do a thorough job.
I look forward to lighting up our fireplace this winter.
Thank you, Suzan Eel Ain

The guys were extremely professional.
They were very good with explaining the job for new fireplace doors and all that was involved. They did a great job tarping my white carpet and the cleaning was well done. Excellent rating for Lucky, Mario, and Matt!!!!

Charlene

goes with it.

I recommend them

8

8

They arrived on time. They were clean, and got to work right away. No headache, no heartache. I will definitely be using them for our maintenance needs