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  • review rating 5  Caleb was awesome. He was very thorough and knowledgeable. While the news was not great that we received about our chimneys, I appreciated his honesty and the willingness to provide solutions.

    thumb Paul Peretti
    12/11/2019
  • review rating 5  They arrived on time. They were clean, and got to work right away. No headache, no heartache. I will definitely be using them for our maintenance needs

    thumb Alexis Brave
    11/09/2019
  • review rating 5  I love this company!! I had the Mad Hatter service team come to my house yesterday to inspect and service our gas logs and fireplaces and the experience was excellent. They answered all of my questions, were very respectful of our home, and were efficient and friendly. Matt R. and Carlos were out service team members and we look forward to working with as they help us to update home. Our experience in the showroom was excellent as well, Sean is professional and knowledgeable of all of the products and great to work with too.

    thumb Sara Sweet
    8/31/2019
  • review rating 5  I recently installed a gas log set from Mad Hatter. The showroom has a large selection of beautiful quality sets. Craig, my sales person was very knowledgeable about all the differences in the units and helped me find the right solution for my fireplace. The installation was extremely professional. First I received a confirmation of my appointment the day before, and then the installers Matt R. And Carlos arrived right on time the next morning. They did a thorough inspection of the firebox and chimney and installed the new set. They were polite, knowledgeable and worked very cleanly. They then taught me everything I needed to know about operating/maintaining my new log set. A great experience start to finish!

    thumb Kim Kramer
    9/17/2019
  • review rating 5  Jack and Charlie totally cleaned out our 2 gas fireplaces including glass front cover. They listened closely to concerns I had with both not turning on as they should. Wall switch wiring was installed as well as some wiring repaired/replaced in fireplace units. Very thorough!

    thumb Debbie Hamilton
    10/09/2019
  • review rating 5  Quality, timely and courteous - , Brantley and Shane were knowledgeable and very respectful of our home. Prepared well before the job and left the home spotless. They get 5 stars - a rating I rarely give.

    thumb Rick S
    12/14/2019

Our Promises To You

  • On Time: Scheduled appointments at your convenience.
  • No Risk: 100% satisfaction guaranteed. Your job done right, every time.
  • Cost Guarantee: You approve the price before the work begins guarantee.
  • Our Warranty: All workmanship is warrantied for 12 months.
  • Read the Reviews: See what others are saying!

We have been voted Best Pick by Best Pick Reports and voted Best of  2012, 2013, 2014, 2015, 2016 and 2017 by Kudzu!

Read Our Reviews

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About Mad Hatter Services

Established in 1978, The Mad Hatter has grown in to one of the largest family owned air duct and chimney service companies in the United States.

Our company also has a retail division that carries a full line of top quality fireplaces, grills, outdoor furniture, awnings and accessories. Whether cleaning your chimney or building an outdoor kitchen, we promise to give our customers top quality work and professionalism that is second to none.

We are neat, clean and uniformed. Our skilled technicians are courteous and drug free for your safety. We guarantee 100% satisfaction. Your job will done right by our highly trained technicians

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