Caleb was awesome. He was very thorough and knowledgeable. While the news was not great that we received about our chimneys, I appreciated his honesty and the willingness to provide solutions.

Can you find a basic chimney sweep for less? Probably. What you won’t get is absurd attention to detail, care for your home, and the comfort of knowing your fireplace and chimney are safe to use. We did a gas log removal on a home we purchased and decided to bring mad hatter in to inspect everything. They arrived perfectly on time, wore booties, and laid out massive drop cloths to make sure they didn’t get anything dirty. Through their inspection they pointed out a few things to watch for over the next few years but didn’t try to up sell us to do anything right now. They came as trusted advisors rather than sales men. In the end we had a perfectly clean and safe fireplace. We couldn’t be happier.

Mad Hatter did a great job fixing our gas logs! They arrived on time, were friendly, thorough, efficient, and cleaned up after themselves! Our gas logs look and work better than when they were installed! I've already scheduled another service call for our wood burning fireplace!

These guys did a great job cleaning our ducts, fire place and dryer duct. The techs were professional, friendly and courteous. There were very through in their service, double checking manufacturer's specifications for our fire place and sending to us. I highly recommend Mad Hatter if you are looking for this type of service.

I love this company!! I had the Mad Hatter service team come to my house yesterday to inspect and service our gas logs and fireplaces and the experience was excellent. They answered all of my questions, were very respectful of our home, and were efficient and friendly. Matt R. and Carlos were out service team members and we look forward to working with as they help us to update home. Our experience in the showroom was excellent as well, Sean is professional and knowledgeable of all of the products and great to work with too.

If you are looking for someone to clean your ducts and service your Chimney I would highly recommend using Mad Hatter. My husband and I had a great experience with this company and they took care of all the issues we had. Excellent customer service and all of the technicians that came to our house were awesome. I have nothing but nice this to say about this company. Thank you Mad Hatter for providing the best customer service and care to our home. We are more than satisfied with the work you did.