Atlanta's Premier Chimney & Fireplace Service Company

The guys were extremely professional.
They were very good with explaining the job for new fireplace doors and all that was involved. They did a great job tarping my white carpet and the cleaning was well done. Excellent rating for Lucky, Mario, and Matt!!!!

Charlene

goes with it.

I recommend them

8

8

We are absolutely thrilled with our new fireplace. Santiago was excellent to work with; he is very talented, patient and smart. Our fireplace is gorgeous thanks to him and his crew. They were always on time, constantly cleaned as they worked and each day as they left. I had many ?'s and Santiago always answered me and offered suggestions or showed me the next steps in the process. Now we have an efficient working fireplace and the stone surround is beautiful and a work of art. Fred was very helpful with planning the project and Craig in the showroom was helpful with all the choices, logs, surround etc. Each person we dealt with was courteous, knowledgeable and efficient. An outstanding company!

Luke and Samuel did a great job doing repair work on our chimney and installing new gas logs. They explained all the repairs and showed us pictures of the before and after work that was done in the attic and the top of the chimney. Very polite and knowledgeable. We are thrilled to be able to use the fire place again and the gas logs are beautiful!

We had Mad Hatter install gas logs when we moved to Milton in 2015 and have had them service those logs, in addition to another set of existing logs, in the years since. We had a team led by Juan Carlos at our home today to prepare our fireplaces for the season. I can’t say enough about the level of excellence and professionalism this particular team exuded. We’ve always had great service, but Juan Carlos went above and beyond, touching up a rusted grate, adding a heat-resistant silicone caulk to a brand-new fireplace (installed by a contractor, not by Mad Hatter) and leaving all our fireplaces looking and functioning better than they have in our almost five years in this home. Job well done!

Craig and Derek from the showroom were great to work with through the sales process. I thought I knew what I wanted but it turned out it was too big for my firebox. They helped me find the perfect vented gas log set, burner, and glass doors for my fireplace. Installers arrived 30 minutes early and were very organized. They were clearly very familiar with my specific firebox and all the stuff I ordered. They paid attention to detail and the fireplace looks beautiful as a result. They even recaulked around the gas valve on the side of my fireplace where it separated from the drywall. I would definitely use them again.

The guys had to do 2 separate jobs and both were done promptly and well. They were professional and pleasant to work with. I have used the company many times over the years for different services and have been very satisfied.