Caleb was awesome. He was very thorough and knowledgeable. While the news was not great that we received about our chimneys, I appreciated his honesty and the willingness to provide solutions.

Can you find a basic chimney sweep for less? Probably. What you won’t get is absurd attention to detail, care for your home, and the comfort of knowing your fireplace and chimney are safe to use. We did a gas log removal on a home we purchased and decided to bring mad hatter in to inspect everything. They arrived perfectly on time, wore booties, and laid out massive drop cloths to make sure they didn’t get anything dirty. Through their inspection they pointed out a few things to watch for over the next few years but didn’t try to up sell us to do anything right now. They came as trusted advisors rather than sales men. In the end we had a perfectly clean and safe fireplace. We couldn’t be happier.

Quality, timely and courteous - , Brantley and Shane were knowledgeable and very respectful of our home. Prepared well before the job and left the home spotless. They get 5 stars - a rating I rarely give.

I would highly recommend this business for anyone looking for anything fireplace related. I am so happy I stumbled upon them when doing a quick google search. We needed replacement fireplace doors and also a remote start and they absolutely delivered. We were very happy with their professionalism every step of the process. Technicians were well coordinated and punctual for the measurement visit and the install visit. We couldn’t be happier with the final product.

These guys did a great job cleaning our ducts, fire place and dryer duct. The techs were professional, friendly and courteous. There were very through in their service, double checking manufacturer's specifications for our fire place and sending to us. I highly recommend Mad Hatter if you are looking for this type of service.

Received a call asking if it was ok if the technicians arrived early!!! (Yes, Please!!) Professional, answered all questions, cleaned up during and after the installation. Love the way the fireplace looks, definitely worth the money going with a company that knows what they are doing. Highly Recommend Mad Hatter.