Had the Mad Hatter clean out our dyer vent today. They were on time! The technician, Josh & Dennis were very professional and knowledgeable about doing the job correctly in a timely manner and answering my questions too. They were very considerate of making sure they did not bring in or leave any dryers lint anywhere. They lay down a mat at the inside of it home and made sure they wore shoe covers when entering the home. I will certainly be using them again. Also, I would recommend The Mad Hatter to my family, friends, neighbors any anyone else needing their services.

We have been using Mad Hatter for a number of years and have always been pleased with their service and courtesy. Today Josh and Dennis performed our regular service. Fantastic job!. Both young men were courteous and capable. Their excellence is the very reason we use Mad Hatter year after year. Both took the extra step to answer questions and make sensible suggestions that we appreciated. Good hires and good training always leads to good outcomes. Bravo!

I am 150% satisfied with the work done by The Mad Hatter to restore my fireplace & chimney to working condition. The initial estimate and restoration work were done by Juan Carlos and his team (Juan Carlos Jr, Oscar and Tino). The estimate accurately reflected the time and effort needed to fix the numerous problems due to almost 50 years of use, neglect and sub-standard original construction that did not meet the fire code. From day one, the crew was extremely careful not to create a mess in my house by wearing plastic booties, laying carpet runners & blankets, covering all the furniture with plastic and erecting a temporary plastic enclosure around the fireplace to contain the dust & debris. An exhaust fan ducted out a window minimized any dust getting into the house. They removed all the damaged fire bricks in the fire box, the rusted-out damper, and the deteriorated terra cotta flue. Then, they replaced the fire brick in the firebox, parged the smoke box, and installed a new stainless-steel flue. On the exterior, they removed & replaced all the missing/deteriorated brick & mortar on the chimney chase, raised the height of the chimney chase to meet the fire code 10-2 requirement, fixed the old flashing, installed a top damper and custom-built hip cap. The entire chimney chase was sprayed with a sealant. What warrants the extra 50% was all the extra things done over and above the contracted work to ensure I was completely satisfied like providing daily status updates with photos, installing a new gas log starter and fire grate, adding hardy plank between the studs in the attic adjacent to the chimney chase to replace gypsum siding deteriorated by water leaking around the old chimney flashing, adding metal caps to the shoulders of the chimney chase to repel water, thoroughly raking and sweeping the yard of brick debris, adding new mulch to the flower bed at the base of the chimney, and even screwing a piece of metal over a hole that a squirrel had chewed into my attic at the corner of the eave that I could not reach with my extension ladder. Thank you for a superb job done by an extremely professional and courteous crew. I highly recommend them for any fireplace/chimney inspection and/or repair needed.