Mad Hatter did a great job fixing our gas logs! They arrived on time, were friendly, thorough, efficient, and cleaned up after themselves! Our gas logs look and work better than when they were installed! I've already scheduled another service call for our wood burning fireplace!

We had Mad Hatter install gas logs when we moved to Milton in 2015 and have had them service those logs, in addition to another set of existing logs, in the years since. We had a team led by Juan Carlos at our home today to prepare our fireplaces for the season. I can’t say enough about the level of excellence and professionalism this particular team exuded. We’ve always had great service, but Juan Carlos went above and beyond, touching up a rusted grate, adding a heat-resistant silicone caulk to a brand-new fireplace (installed by a contractor, not by Mad Hatter) and leaving all our fireplaces looking and functioning better than they have in our almost five years in this home. Job well done!

These guys did a great job cleaning our ducts, fire place and dryer duct. The techs were professional, friendly and courteous. There were very through in their service, double checking manufacturer's specifications for our fire place and sending to us. I highly recommend Mad Hatter if you are looking for this type of service.

Quality, timely and courteous - , Brantley and Shane were knowledgeable and very respectful of our home. Prepared well before the job and left the home spotless. They get 5 stars - a rating I rarely give.

Mad Hatter deserves praise for a job well done. My chimney chase rotted, and Mad Hatter quoted a price to remove and re-build the exterior chimney chase and install a custom rain pain. The technicians were personable, knowledgeable and professional. The job cost what the quote was- no extra or unexpected costs. I would recommend them to anyone in need of fireplace/ chimney repair.

Great experience! Everyone was knowledgeable and friendly. I ordered from the Showroom by telephone. Craig helped me order exactly what I needed and didn’t pressure me to purchase more. The Delivery Team - Lucky, Nick, and Ishmael- were awesome! They very courteous and efficient!