See Our Verified Google Reviews!

  • review rating 5  Great Experience with Mad Hatter! I purchased Gas Logs and they inspected then cleaned my fireplace and chimney before installing the gas logs. Their crew was on time and had safety of the installation as a priority as they did the work. Highly recommend Mad Hatter!

    thumb Matthew Strzelecki
    12/10/2019
  • review rating 5  Can you find a basic chimney sweep for less? Probably. What you won’t get is absurd attention to detail, care for your home, and the comfort of knowing your fireplace and chimney are safe to use. We did a gas log removal on a home we purchased and decided to bring mad hatter in to inspect everything. They arrived perfectly on time, wore booties, and laid out massive drop cloths to make sure they didn’t get anything dirty. Through their inspection they pointed out a few things to watch for over the next few years but didn’t try to up sell us to do anything right now. They came as trusted advisors rather than sales men. In the end we had a perfectly clean and safe fireplace. We couldn’t be happier.

    thumb Jason K
    12/21/2019
  • review rating 5  Mad Hatter did a great job fixing our gas logs! They arrived on time, were friendly, thorough, efficient, and cleaned up after themselves! Our gas logs look and work better than when they were installed! I've already scheduled another service call for our wood burning fireplace!

    thumb Rebecca Flynn
    1/01/2020
  • review rating 5  This is a great company and store. Years ago I purchased a gas grill for our pool area and gathering area while President of our HOA. Now about four years later it as good as new even though in a neighborhood setting it gets a lot of use and minimal care. For personal use I have purchased several products and never disappointed. Chris is a great advocate for their products....very knowledge and professional.

    thumb Steve Amero
    8/16/2019
  • review rating 5  If you are looking for someone to clean your ducts and service your Chimney I would highly recommend using Mad Hatter. My husband and I had a great experience with this company and they took care of all the issues we had. Excellent customer service and all of the technicians that came to our house were awesome. I have nothing but nice this to say about this company. Thank you Mad Hatter for providing the best customer service and care to our home. We are more than satisfied with the work you did.

    thumb Melissa Novacheck
    9/05/2019
  • review rating 5  We had Mad Hatter install gas logs when we moved to Milton in 2015 and have had them service those logs, in addition to another set of existing logs, in the years since. We had a team led by Juan Carlos at our home today to prepare our fireplaces for the season. I can’t say enough about the level of excellence and professionalism this particular team exuded. We’ve always had great service, but Juan Carlos went above and beyond, touching up a rusted grate, adding a heat-resistant silicone caulk to a brand-new fireplace (installed by a contractor, not by Mad Hatter) and leaving all our fireplaces looking and functioning better than they have in our almost five years in this home. Job well done!

    thumb Lisa Leeper
    10/24/2019

Our Promises To You

  • On Time: Scheduled appointments at your convenience.
  • No Risk: 100% satisfaction guaranteed. Your job done right, every time.
  • Cost Guarantee: You approve the price before the work begins guarantee.
  • Our Warranty: All workmanship is warrantied for 12 months.
  • Read the Reviews: See what others are saying!

We have been voted Best Pick by Best Pick Reports and voted Best of  2012, 2013, 2014, 2015, 2016 and 2017 by Kudzu!

Read Our Reviews

Schedule an Appointment

Please complete the form below and a Mad Hatter customer service representative will contact you within 1 business day.

  • Please complete the form below and a Mad Hatter customer service representative will be in touch within 1 business day.

  • Your message here ...

About Mad Hatter Services

Established in 1978, The Mad Hatter has grown in to one of the largest family owned air duct and chimney service companies in the United States.

Our company also has a retail division that carries a full line of top quality fireplaces, grills, outdoor furniture, awnings and accessories. Whether cleaning your chimney or building an outdoor kitchen, we promise to give our customers top quality work and professionalism that is second to none.

We are neat, clean and uniformed. Our skilled technicians are courteous and drug free for your safety. We guarantee 100% satisfaction. Your job will done right by our highly trained technicians

Play Video

Proud To Support