I learned of Mad Hatter's excellent service from a co-worker, so when I was ready to remodel my fireplace, they were an easy selection for me. The estimate was thorough, their work crews showed up on time and did more than I expected. I opted for a 'rough in' installation (I needed to get it installed asap) and brought in others to do the finishes over the holidays. The quality of the work the Mad Hatter crew did made the finishing work that much easier. I am beyond pleased with the result!

Fireplace - Mendota FV42 with birch log set
Mantel - 6' silver Magra Hearth Natural series

We had Mad Hatter install gas logs when we moved to Milton in 2015 and have had them service those logs, in addition to another set of existing logs, in the years since. We had a team led by Juan Carlos at our home today to prepare our fireplaces for the season. I can’t say enough about the level of excellence and professionalism this particular team exuded. We’ve always had great service, but Juan Carlos went above and beyond, touching up a rusted grate, adding a heat-resistant silicone caulk to a brand-new fireplace (installed by a contractor, not by Mad Hatter) and leaving all our fireplaces looking and functioning better than they have in our almost five years in this home. Job well done!

Mad Hatter and their crew did a fabulous job on the installation of a complete fireplace and ventilation system for our basement buildout. They also did all of the stone work and it looks awesome! Absolutely BEAUTIFUL work! Another general contractor was all talk, while scratching their heads, and actually in process with an incorrect installation! I had presence of mind enough to stop them and asked for assistance from Mad Hatter. They knew exactly what to do and how to do it! Super professional and highly skilled, the Mad hatter crew took over and did the job right! I just can't imagine the headaches and disappointment if I had continued with the general contractor. I enthuseastically recommend Mad Hatter! Don't take chances with a fireplace, both mechanically and asthetically. Contract with a company that specializes...Contact Mad Hatter!

A big shout out to Matt for his personal guidance, advice, and outstanding work! You won't meet a finer group of people than those at Mad Hatter!

I used Mad Hatter to clean my grill and they did an outstanding job. It looks as good as the day I purchased it from them. There is no I could of done all the work it takes to get it looking that good on my own. I highly recommend them.

Pepe and Martin were great! Grill was well worn but now looks and works like new. Thanks for the great service!!

This is a great company and store. Years ago I purchased a gas grill for our pool area and gathering area while President of our HOA.

Now about four years later it as good as new even though in a neighborhood setting it gets a lot of use and minimal care.

For personal use I have purchased several products and never disappointed. Chris is a great advocate for their products....very knowledge and professional.