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  • Mad Hatter did a great job fixing our gas logs! They arrived on time, were friendly, thorough, efficient, and cleaned up after themselves! Our gas logs look and work better than when they were installed! I've already scheduled another service call for our wood burning fireplace!

    Rebecca Flynn Avatar
    Rebecca Flynn
    1/01/2020
  • We had Mad Hatter install gas logs when we moved to Milton in 2015 and have had them service those logs, in addition to another set of existing logs, in the years since. We had a team led by Juan Carlos at our home today to prepare our fireplaces for the season. I can’t say enough about the level of excellence and professionalism this particular team exuded. We’ve always had great service, but Juan Carlos went above and beyond, touching up a rusted grate, adding a heat-resistant silicone caulk to a brand-new fireplace (installed by a contractor, not by Mad Hatter) and leaving all our fireplaces looking and functioning better than they have in our almost five years in this home. Job well done!

    Lisa Leeper Avatar
    Lisa Leeper
    10/24/2019
  • These guys did a great job cleaning our ducts, fire place and dryer duct. The techs were professional, friendly and courteous. There were very through in their service, double checking manufacturer's specifications for our fire place and sending to us. I highly recommend Mad Hatter if you are looking for this type of service.

    Nicole Grot Avatar
    Nicole Grot
    5/26/2020
  • Quality, timely and courteous - , Brantley and Shane were knowledgeable and very respectful of our home. Prepared well before the job and left the home spotless. They get 5 stars - a rating I rarely give.

    Rick S Avatar
    Rick S
    12/14/2019
  • Mad Hatter deserves praise for a job well done. My chimney chase rotted, and Mad Hatter quoted a price to remove and re-build the exterior chimney chase and install a custom rain pain. The technicians were personable, knowledgeable and professional. The job cost what the quote was- no extra or unexpected costs. I would recommend them to anyone in need of fireplace/ chimney repair.

    Nicole Tedone Avatar
    Nicole Tedone
    5/18/2020
  • Great experience! Everyone was knowledgeable and friendly. I ordered from the Showroom by telephone. Craig helped me order exactly what I needed and didn’t pressure me to purchase more. The Delivery Team - Lucky, Nick, and Ishmael- were awesome! They very courteous and efficient!

    Dawn Finley Avatar
    Dawn Finley
    5/18/2020

Our Promises To You

  • On Time: Scheduled appointments at your convenience.
  • No Risk: 100% satisfaction guaranteed. Your job done right, every time.
  • Cost Guarantee: You approve the price before the work begins guarantee.
  • Our Warranty: All workmanship is warrantied for 12 months.
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We have been voted Best Pick by Best Pick Reports and voted Best of  2012, 2013, 2014, 2015, 2016 and 2017 by Kudzu!

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About Mad Hatter Services

Established in 1978, The Mad Hatter has grown in to one of the largest family owned air duct and chimney service companies in the United States.

Our company also has a retail division that carries a full line of top quality fireplaces, grills, outdoor furniture, awnings and accessories. Whether cleaning your chimney or building an outdoor kitchen, we promise to give our customers top quality work and professionalism that is second to none.

We are neat, clean and uniformed. Our skilled technicians are courteous and drug free for your safety. We guarantee 100% satisfaction. Your job will done right by our highly trained technicians

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