We had Mad Hatter install gas logs when we moved to Milton in 2015 and have had them service those logs, in addition to another set of existing logs, in the years since. We had a team led by Juan Carlos at our home today to prepare our fireplaces for the season. I can’t say enough about the level of excellence and professionalism this particular team exuded. We’ve always had great service, but Juan Carlos went above and beyond, touching up a rusted grate, adding a heat-resistant silicone caulk to a brand-new fireplace (installed by a contractor, not by Mad Hatter) and leaving all our fireplaces looking and functioning better than they have in our almost five years in this home. Job well done!

Mad Hatter did a great job fixing our gas logs! They arrived on time, were friendly, thorough, efficient, and cleaned up after themselves! Our gas logs look and work better than when they were installed! I've already scheduled another service call for our wood burning fireplace!

Very pleased with the work Lucky, Ismael and David did. They were prompt, clean, thorough and professional. They described all work done clearly with pictures! Will likely be doing business with them again.

Excellent Company! Pepe and Martin arrived on time to inspect my fireplace and install my new gas logs. After a careful inspection and cleaning of the fireplace. They installed the new gas logs. Everything was done quickly and efficiently. Pepe carefully explained everything. I highly recommend The Mad Hatter.

Mad Hatter did a wonderful job with the installation of our chimney and fireplace. Many thanks to the installation team: Santiago, Felix, and Samuel. They were professional and courteous and took good care with keeping the rest of our home clean during the installation. They also did the work promptly even though we did not have electricity due to a recent storm. We could not be more pleased.

Mad Hatter rebuilt our fireplace 5 yrs. ago and put in a wood burning stove. We have only had the fireplace cleaned one other time. We have burned some pine, so I was concerned about the fireplace before we start using it this winter.
The two guys were prompt, wore booties over their on shoes, cleaned up behind themselves and wore masks the whole time they were working in the house. They also went up on the roof to check out the cover and clean it out in the chimney.
The guys answered any questions that we had, and they seemed to do a thorough job.
I look forward to lighting up our fireplace this winter.
Thank you, Suzan Eel Ain