They arrived on time. They were clean, and got to work right away. No headache, no heartache. I will definitely be using them for our maintenance needs

  I recently installed a gas log set from Mad Hatter. The showroom has a large selection of beautiful quality sets. Craig, my sales person was very knowledgeable about all the differences in the units and helped me find the right solution for my fireplace. The installation was extremely professional. First I received a confirmation of my appointment the day before, and then the installers Matt R. And Carlos arrived right on time the next morning. They did a thorough inspection of the firebox and chimney and installed the new set. They were polite, knowledgeable and worked very cleanly. They then taught me everything I needed to know about operating/maintaining my new log set. A great experience start to finish!

  Great experience, gentleman helped me load my grill, taught me how to use it and threw in a bag of pellets!! Great place for anything outdoors.

  Great Experience with Mad Hatter! I purchased Gas Logs and they inspected then cleaned my fireplace and chimney before installing the gas logs. Their crew was on time and had safety of the installation as a priority as they did the work. Highly recommend Mad Hatter!

  Mad Hatter did a great job fixing our gas logs! They arrived on time, were friendly, thorough, efficient, and cleaned up after themselves! Our gas logs look and work better than when they were installed! I've already scheduled another service call for our wood burning fireplace!

  I would highly recommend this business for anyone looking for anything fireplace related. I am so happy I stumbled upon them when doing a quick google search. We needed replacement fireplace doors and also a remote start and they absolutely delivered. We were very happy with their professionalism every step of the process. Technicians were well coordinated and punctual for the measurement visit and the install visit. We couldn’t be happier with the final product.