Contact Us - The Mad Hatter Services

Google Verified Reviews

I recently installed a gas log set from Mad Hatter. The showroom has a large selection of beautiful quality sets. Craig, my sales person was very knowledgeable about all the differences in the units and helped me find the right solution for my fireplace. The installation was extremely professional. First I received a confirmation of my appointment the day before, and then the installers Matt R. And Carlos arrived right on time the next morning. They did a thorough inspection of the firebox and chimney and installed the new set. They were polite, knowledgeable and worked very cleanly. They then taught me everything I needed to know about operating/maintaining my new log set. A great experience start to finish!

Kim Kramer

9/17/2019

Great experience! Everyone was knowledgeable and friendly. I ordered from the Showroom by telephone. Craig helped me order exactly what I needed and didn’t pressure me to purchase more. The Delivery Team - Lucky, Nick, and Ishmael- were awesome! They very courteous and efficient!

Dawn Finley

5/18/2020

I love this company!! I had the Mad Hatter service team come to my house yesterday to inspect and service our gas logs and fireplaces and the experience was excellent. They answered all of my questions, were very respectful of our home, and were efficient and friendly. Matt R. and Carlos were out service team members and we look forward to working with as they help us to update home. Our experience in the showroom was excellent as well, Sean is professional and knowledgeable of all of the products and great to work with too.

Sara Sweet

8/31/2019

Great experience, gentleman helped me load my grill, taught me how to use it and threw in a bag of pellets!! Great place for anything outdoors.

Michael Bocwinski

4/27/2019

If you are looking for someone to clean your ducts and service your Chimney I would highly recommend using Mad Hatter. My husband and I had a great experience with this company and they took care of all the issues we had. Excellent customer service and all of the technicians that came to our house were awesome. I have nothing but nice this to say about this company. Thank you Mad Hatter for providing the best customer service and care to our home. We are more than satisfied with the work you did.

Melissa Novacheck

9/05/2019

(770) 740-8133

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