Videos - Mad Hatter Services

Google Verified Reviews

Received a call asking if it was ok if the technicians arrived early!!! (Yes, Please!!) Professional, answered all questions, cleaned up during and after the installation. Love the way the fireplace looks, definitely worth the money going with a company that knows what they are doing. Highly Recommend Mad Hatter.

Reese K

3/18/2020

I love this company!! I had the Mad Hatter service team come to my house yesterday to inspect and service our gas logs and fireplaces and the experience was excellent. They answered all of my questions, were very respectful of our home, and were efficient and friendly. Matt R. and Carlos were out service team members and we look forward to working with as they help us to update home. Our experience in the showroom was excellent as well, Sean is professional and knowledgeable of all of the products and great to work with too.

Sara Sweet

8/31/2019

Mad Hatter did a great job fixing our gas logs! They arrived on time, were friendly, thorough, efficient, and cleaned up after themselves! Our gas logs look and work better than when they were installed! I've already scheduled another service call for our wood burning fireplace!

Rebecca Flynn

1/01/2020

This is a great company and store. Years ago I purchased a gas grill for our pool area and gathering area while President of our HOA.

Now about four years later it as good as new even though in a neighborhood setting it gets a lot of use and minimal care.

For personal use I have purchased several products and never disappointed. Chris is a great advocate for their products....very knowledge and professional.

Steve Amero

8/16/2019

Jack and Charlie totally cleaned out our 2 gas fireplaces including glass front cover. They listened closely to concerns I had with both not turning on as they should. Wall switch wiring was installed as well as some wiring repaired/replaced in fireplace units. Very thorough!

Debbie Hamilton

10/09/2019