Outdoor Living

Chris Sparks was very knowledgeable and assisted me with buying the correct type of gas fire logs. Pedro, Mario and crew arrived promptly on the scheduled installation date. They did an inspection, replaced my old rusty chimney cap and installed the gas logs in less than an hour. Very happy with their service.

Zach and Josh were great. They answered all of my questions and made great recommendations. The finished result is beautiful! Quick, easy and beautiful! Highlands recommend! 😁🔥

The folks at The Mad Hatter were professional, quick, and communicative. The sales team answered all my questions up front, the install team came prepared for multiple scenarios, and overall, all Mad Hatters were great to work with. The job - replace wood burning gas starter with full gas logs set complete with variable remote + dryer vent cleaning. Day of additions - fix cracked fireplace wall + remove chimney/flue hood. I did not go and get a bunch of quotes since they were so highly recommended to me, but I would suggest doing your research even if you work with them. There are always likely to be day-of things, not a huge deal, but I still wish I was slightly better prepared...Day of my install, they advised that I needed to replace the back fireplace wall. They were already there, had the part, and I don't want to take chances with gas/fire so I had them replace it. However, I could have bought the part myself for around $200 and they charged about $450 for part + install. That's a lot of labor charge for what took them 5 minutes to replace. All that to say, I still said yes 🙂 Overall, though, very pleased and would recommend them to anyone. 5 stars! The fireplace is beautiful!