Gas Log Installation in Norcross, GA

GA LICENSE CR108397

Professional Gas Log Installation In Norcross, Georgia

The Mad Hatter is a premier chimney and fireplace service company in Norcross, Georgia. We offer a wide variety of the most beautiful, natural-looking gas logs, courtesy of RH Peterson Real Fyre. These traditional gas logs are handcrafted and hand-painted to be realistic and equally beautiful. Purchase your gas logs from The Mad Hatter, and a trained technician will travel to your location to install your gas logs and train you on how to operate them properly.

Each gas log system has specific clearance specifications and requirements for installation. You can’t just fit the largest gas logs possible inside your fireplace. Safety clearances must be met so that enough air space is available for the burner to operate safely. Our gas log service technicians can help you determine what size gas logs your fireplace can hold and answer any questions you may have.

If you are looking for a gas log fireplace specialist in Norcross, please call (770) 740-8133 or complete our online request form. Gas log installation service is an additional fee and is only available for gas logs purchased from The Mad Hatter.

Step By Step Guide To Buying Gas Logs

Step 1 – Choose Your Venting Option

If you are buying gas logs for your existing fireplace, check it to see which venting system you have in place. If you are buying gas logs for a new fireplace, consider the differences between vented and vent-free gas logs.

Vented Gas Logs

Most realistic and natural-looking flame
Must be installed in a fully functioning wood-burning fireplace.
Radiant heat delivers warmth into the room, similar to burning wood.
Produces some soot when the flame touches the log.

Vent-Free Gas Logs

Delivers more heat inside your home.
Must be installed in a fireplace approved for a vent-free log set.
Installation is subject to state and local codes. Some areas do not allow vent-free.

Step 2 – Determine The Size Of Your Logs

This simple measuring process will help you choose the size you need.

Measure the front width of your fireplace.
Measure the width at the back of your fireplace.
Measure the depth from the front to the back of your fireplace.
Measure the height from the top to the bottom of the front of your fireplace.
Measure the height from the top to the bottom of the back of your fireplace.

Step 3 – Choose How To Control The Gas Logs

Match Light

This option is for natural gas only. There is no pilot, only the logs and the burner. Your fire is lighted by placing a match or lighter near the burner, then turning on the gas with your key valve. You control your flame height by using your key valve, which is normally located outside the fireplace either in the wall or floor.

Manual Safety Pilot

This system has a safety pilot that is manually lighted and stays lit all the time. Also called a standing pilot, it is similar to a pilot found in a water heater. You can turn the burner on and off manually by reaching inside your fireplace and turning the control knob. You cannot operate this type of system with remote control, but you can upgrade later.

Remote Control

Remote control systems include a remote pilot valve assembly. Depending on the remote option you select, you will have the ability to control certain functions of the log set from a remote control. Remote-controlled options include basic on/off control, as well as variable flame control height.

Step 4 – Choose Natural Or Propane Gas

You may already have a gas line installed in your fireplace, in which case the gas you burn will be decided. If there isn’t a gas line, then you will need to decide what fuel type you would like to use.

Step 5 – Shop For Gas Logs At Our Online Store

We have vented and vent-free gas logs on our online store. Click here to shop gas logs.

Shop Vented Gas Logs Below

Read Our Google Reviews!

					The only complaint I have is that they were about 15 minutes late. But they apologized immediately.  Okay, it's all good. Even better was that the techs were knowledgeable, professional, courteous, respectful of my home and furnishings.  Bottom line, I'm looking forward to next year's service call.				
Bobbie Brooks
10/01/2021

					We have been using Mad Hatter for years.  Zach and Marco were extremely friendly, professional and efficient. They kept us informed about everything they were doing. They were very thorough and neat. We feel that our fireplace is in excellent working order. We would highly recommend Mad Hatter.				
Tracey Poe
2/11/2022

					I want to commend the Mad Hatter on excellent customer service and response to a newly installed fireplace. Although installation was done by a contractor, we experienced a glitch with connectivity. Matt went above and beyond to make sure he was available on site to coordinate with the electrician and contractor to ensure a smooth resolution to our problem. He... read moreI want to commend the Mad Hatter on excellent customer service and response to a newly installed fireplace. Although installation was done by a contractor, we experienced a glitch with connectivity. Matt went above and beyond to make sure he was available on site to coordinate with the electrician and contractor to ensure a smooth resolution to our problem. He even took time  during a family weekend to explain the issue, answer texts and schedule a service call.

Thank you Chris, Alex, and most of all Matt for providing excellent service. read less				
Deborah frost
9/06/2022